Gracias por su interés en convertirse en un proveedor en el mercado de Exporta Wholesale, accesible a través de sus sitios web (colectivamente, el "Sitio") y aplicaciones móviles (colectivamente, la "Aplicación" y junto con el Sitio, los "Servicios"). A lo largo de estos Términos de Servicio del Proveedor ("Términos del Proveedores"), los términos "Exporta", "nosotros" y/o "nos" se refieren a Exporta Wholesale, Inc. una subsidiaria de Exporta Technologies, Inc. Los términos "usted" y/o "su" se refieren a usted como usuario de los Servicios como Proveedor. Estos Términos del Proveedor, junto con los Términos del Servicio de Exporta ("Términos Generales") y la Política de Privacidad, rigen su venta de productos como Proveedor a través de los Servicios. Estas Condiciones del Proveedor hacen referencia y enlazan a varias políticas de Exporta que proporcionan detalles adicionales sobre los Servicios, y dichas políticas se incorporan aquí por referencia y deben ser tratadas como parte de estos Términos del Proveedor. Usted reconoce y acepta lo establecido a continuación. Los términos en mayúsculas utilizados aquí pero no definidos tendrán el significado que se les da en los Términos Generales. A lo largo de estos Términos del Proveedor, la palabra "incluye" o "incluyendo" significa "incluye, pero no se limita a".
SI USTED SE SUSCRIBE A UNA DE NUESTRAS MEMBRESÍAS DE PAGO Y PAGA CON TARJETA DE CRÉDITO, SU SERVICIO DE SUSCRIPCIÓN SE RENOVARÁ AUTOMÁTICAMENTE DE ACUERDO CON LOS TÉRMINOS ESTABLECIDOS A CONTINUACIÓN.
Información del proveedor
Nombre del proveedor:________________________________________________________
Dirección del proveedor:_______________________________________________________
Estado/Jurisdicción de incorporación o formación: _____________________________________
Persona de Contacto del Proveedor:________________________________________________
Número de Teléfono del Contacto:_________________________________________________
Email de contacto:____________________________________________________________
Exporta los derechos sobre dicho Contenido tal y como se contempla en estos Términos; y (ii) ni el Contenido, ni el hecho de que usted lo envíe, cargue, publique, envíe o transmita, ni el uso por parte de Exporta o de un Comprador del Contenido (o de cualquier parte del mismo) en, a través de o por medio de los Servicios o de las plataformas de medios sociales, infringirán, se apropiarán indebidamente o violarán patentes, derechos de autor, marcas comerciales, secretos comerciales u otros derechos de propiedad intelectual de terceros, derechos morales u otros derechos de propiedad intelectual, o derechos de publicidad o privacidad, o contenga material inexacto, engañoso, difamatorio o de otro modo ilegal, abusivo, acosador u obsceno, o contenga cualquier virus informático u otro malware que pueda afectar de algún modo al funcionamiento de los Servicios, o dar lugar a la violación de cualquier ley o reglamento aplicable. Usted se compromete a no utilizar una dirección de correo electrónico falsa, a no hacerse pasar por otra persona que no sea usted o a no inducir a error a nosotros o terceros sobre el origen de las publicaciones. Usted es el único responsable de cualquier Contenido que proporcione y de su exactitud. Exporta no asume ninguna responsabilidad, y usted exime a Exporta de cualquier responsabilidad relacionada con cualquier Contenido publicado o puesto a disposición por usted, y se compromete a indemnizar a Exporta según los términos de la sección de Indemnización en este documento.
Para preguntas adicionales por favor contáctenos en Supplier@exporta.io o Hola@exporta.io
Exporta trabajará con el Comprador y el Proveedor para acreditar o enviar productos de reemplazo si el problema es del 5% o menos del tamaño del pedido. El Proveedor será responsable de reemplazar, a su exclusivo cargo, las unidades defectuosas que superen el 5% del tamaño del pedido, a su exclusivo cargo. En caso de que el primer pedido sea rechazado por el Comprador, por cualquiera de las razones mencionadas anteriormente, se emitirá un reembolso completo o un reemplazo completo al Comprador. Los pedidos adicionales (repedidos) de un Proveedor no podrán ser devueltos a menos que el pedido sea defectuoso o se determine de otra forma a criterio de Exporta.
Para escalar un problema con un Comprador, debe proporcionar la siguiente información por correo electrónico a ExportaLogistics@exporta.io :
Después de enviar la solicitud de disputa, Exporta investigará la disputa y recogerá más información para su revisión. Aunque Exporta intentará completar la investigación lo antes posible, puede tardar hasta 30 días hábiles en llegar a una conclusión. Durante este tiempo, Exporta podría ponerse en contacto con usted para obtener más información sobre la situación. Cualquier mediación o remedio es decisión de Exporta. Exporta no asume ninguna responsabilidad, y usted exime a Exporta de cualquier responsabilidad relacionada con la decisión del conflicto. Usted se compromete a indemnizar a Exporta según los términos de la sección de Indemnización del presente documento.
Además, Exporta requiere que usted adquiera un seguro de envío para facilitar cualquier disputa de envío que tenga con un Comprador. La protección del envío puede estar disponible con nosotros.
Por favor, contacte con nuestro equipo en ExportaLogistics@exporta.io para obtener información general.
Consulte la sección de operaciones para conocer los detalles de los requisitos.
A menos que usted opte por no hacerlo, como se indica a continuación, Exporta puede presentar a ciertos Proveedores, productos y Contenidos en la parte superior de su respectiva categoría, en las páginas de aterrizaje de Exporta, en anuncios, correo electrónico, cuentas de redes sociales o en cualquier otro canal o medio de comunicación a su discreción. Exporta podrá optar por pujar por nombres y palabras clave relacionadas con los productos del Proveedor en los productos publicitarios y podrá crear páginas o campañas optimizadas para el SEO de los Proveedores. Exporta no se responsabiliza de los precios o la disponibilidad de un producto concreto que aparezca en un anuncio o marketing determinado. Si no desea participar en el Programa de Marketing y Publicidad, por favor, envíe un correo electrónico al equipo de soporte en support@exporta.io. Exporta también puede ofrecer a los Proveedores herramientas de marketing por correo electrónico para utilizar en su negocio. Pueden aplicarse términos y condiciones adicionales, incluyendo que todos los leads de la cuenta deben ser obtenidos por usted directamente (la compra de listas de leads de terceros no está permitida), las herramientas no deben ser utilizadas para el spam, y Exporta se reserva el derecho de limitar el número de correos electrónicos enviados a los Compradores a través de dichas herramientas.
Los Compradores y Proveedores pueden contactarse directamente a través de Exporta Messenger en los Servicios. Usted se compromete a utilizar Exporta Messenger sólo para fines comerciales legítimos, tales como responder a la pregunta de un Comprador sobre sus productos o el estado de un pedido, o para resolver cuestiones comerciales. Usted se compromete a no abusar del Messenger de Exporta, a utilizarlo sólo en la medida de lo razonablemente necesario y a no utilizarlo con fines de acoso u otros fines indebidos.
EXPORTA NO SE HACE RESPONSABLE DE NINGUNA TRANSACCIÓN QUE SE PRODUZCA FUERA DE LA APLICACIÓN DE SERVICIOS DE MARKETPLACE DE EXPORTA EN LA QUE PARTICIPEN TERCEROS PROVEEDORES. SIN LIMITAR LA GENERALIDAD DE LO ANTERIOR, EL TÉRMINO TRANSACCIÓN INCLUIRÁ (A) LA GESTIÓN DE LA ORDEN DE COMPRA; (B) EL PAGO; (C) LAS DISPUTAS RELACIONADAS CON LA CALIDAD DEL PRODUCTO, EL CUMPLIMIENTO GENERAL Y LOS PROBLEMAS DE PAGO; (D) EL ENVÍO Y LA LOGÍSTICA.
Si el Comprador y/o el Proveedor deciden realizar una transacción fuera de los Servicios, Exporta no será responsable de las reclamaciones derivadas de dicha transacción. Los pedidos que se realicen fuera de los Servicios no gozarán de ninguna protección en caso de que el Comprador no pague o dispute un producto.
Las exenciones de responsabilidad aquí expuestas tienen por objeto la exención de responsabilidad en la máxima medida permitida por la ley.
Puede contactar con Exporta directamente en Supplier@exporta.io o Hola@exporta.io para obtener información adicional.
Usted se compromete a defender, indemnizar y mantener a Exporta, y a sus subsidiarias, afiliados, socios, sucesores y cesionarios, y a cada uno de sus propietarios, miembros, funcionarios, directores, empleados, agentes, representantes, contratistas, subcontratistas, licenciatarios, proveedores de servicios y proveedores de contenido de terceros, libres de cualquier reclamación, responsabilidades, daños, sentencias, indemnizaciones, pérdidas, costes, gastos u honorarios (incluidos los honorarios legales y contables razonables) realizados por cualquier tercero debido a, o derivados de, su violación de estas Condiciones del Proveedor, las Condiciones Generales y/o cualquier ley o los derechos de un tercero, y/o su uso o participación en los Servicios.
Exporta se esfuerza por ofrecer el mejor servicio posible. Sin embargo, salvo que se disponga expresamente lo contrario, EXPORTA Y LOS SERVICIOS SE PROPORCIONAN "TAL CUAL", SIN NINGUNA GARANTÍA O CONDICIÓN EXPRESA O IMPLÍCITA DE NINGÚN TIPO. EL PROVEEDOR UTILIZA EXPORTA Y LOS SERVICIOS A SU PROPIO RIESGO. EXPORTA RECHAZA EXPRESAMENTE CUALQUIER GARANTÍA O CONDICIÓN DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN DETERMINADO O NO INFRACCIÓN.
EXPORTA NO GARANTIZA LA EXACTITUD, INTEGRIDAD O FIABILIDAD DE CUALQUIER CONTENIDO DISPONIBLE A TRAVÉS DE LOS SERVICIOS. EL PROVEEDOR ES RESPONSABLE DE VERIFICAR CUALQUIER INFORMACIÓN ANTES DE CONFIAR EN ELLA. EXPORTA NO GARANTIZA QUE EL PROVEEDOR PUEDA ACCEDER O UTILIZAR LOS SERVICIOS EN EL MOMENTO O LUGAR QUE ELIJA; QUE EXPORTA NO SUFRA INTERRUPCIONES O ESTÉ LIBRE DE ERRORES; QUE LOS DEFECTOS SEAN CORREGIDOS; O QUE LOS SERVICIOS ESTÉN LIBRES DE VIRUS U OTROS COMPONENTES DAÑINOS.
Además, en la medida máxima permitida por la ley, Exporta no garantiza, avala o asume la responsabilidad de cualquier producto o servicio ofrecido por un tercero en o a través de los Servicios o cualquier sitio web hipervinculado disponible a través de los Servicios. Exporta no controla los sitios web de terceros disponibles a través de hipervínculos, y Exporta no es responsable de ningún contenido o servicio disponible en los mismos. El Proveedor entiende y acepta que Exporta no es responsable de ninguna transacción que involucre a terceros proveedores.
Las exenciones de responsabilidad aquí expuestas tienen por objeto eximir de responsabilidad en la máxima medida permitida por la ley.
EN LA MEDIDA EN QUE LO PERMITA LA LEY, EN NINGÚN CASO EXPORTA, SUS DIRECTIVOS, ACCIONISTAS, EMPLEADOS, AGENTES, DIRECTORES, SUBSIDIARIAS, AFILIADOS, SUCESORES, CESIONARIOS, PROVEEDORES O LICENCIATARIOS SERÁN RESPONSABLES DE (i) CUALQUIER DAÑO INDIRECTO, ESPECIAL, INCIDENTAL, PUNITIVO, EJEMPLAR O CONSECUENTE (COLECTIVAMENTE, "DAÑOS"), INCLUYENDO LA PÉRDIDA DE USO, DATOS, NEGOCIOS O BENEFICIOS, QUE SE DERIVE DE (I) EL USO DE, O LA IMPOSIBILIDAD DE UTILIZAR LOS SERVICIOS O (II) LAS ACCIONES O INACCIONES DE CUALQUIER COMPRADOR, INDEPENDIENTEMENTE DE LA TEORÍA LEGAL, INCLUYENDO, SIN LIMITACIÓN, ERRORES, OMISIONES, INTERRUPCIONES, ELIMINACIÓN DE ARCHIVOS, DEFECTOS RETRASOS EN LA OPERACIÓN O TRANSMISIÓN O CUALQUIER FALLO DE FUNCIONAMIENTO, SEA O NO CAUSADO POR EVENTOS MÁS ALLÁ DEL CONTROL RAZONABLE DE EXPORTA, INCLUYENDO PERO NO LIMITADO A ACTOS DE DIOS, FALLOS EN LA LÍNEA DE COMUNICACIONES, ROBO, DESTRUCCIÓN O ACCESO NO AUTORIZADO A LOS REGISTROS, PROGRAMAS O SERVICIOS DE EXPORTA, SIN TENER EN CUENTA SI EXPORTA HA SIDO ADVERTIDA DE LA POSIBILIDAD DE DICHOS DAÑOS, E INCLUSO SI UN REMEDIO FALLA EN SU PROPÓSITO ESENCIAL; O (III) LA RESPONSABILIDAD AGREGADA POR TODAS LAS RECLAMACIONES RELATIVAS A EXPORTA O A TERCEROS PROVEEDORES DE MÁS DE LOS IMPORTES PAGADOS O PAGADEROS POR EL PROVEEDOR POR LOS SERVICIOS EN CUESTIÓN. TODAS Y CADA UNA DE LAS RECLAMACIONES, SENTENCIAS Y ADJUDICACIONES SE LIMITARÁN A LOS GASTOS REALES DE TERCEROS EN LOS QUE SE HAYA INCURRIDO (SI LOS HUBIERA), SIN PERJUICIO DE LAS DEMÁS LIMITACIONES ESTABLECIDAS EN EL PRESENTE DOCUMENTO.
Cualquier controversia o reclamación que surja o esté relacionada con estas Condiciones del Proveedor y/o con el uso de los Servicios por parte del Proveedor se resolverá mediante arbitraje vinculante, de acuerdo con las normas de procedimiento para disputas comerciales establecidas en las Normas y Procedimientos de Arbitraje de JAMS ("Normas y Procedimientos de JAMS") vigentes en ese momento, y la sentencia sobre el laudo dictado por el/los árbitro/s podrá presentarse en cualquier tribunal que tenga jurisdicción sobre el mismo. El árbitro será seleccionado de acuerdo con las Normas y Procedimientos de JAMS. El árbitro aplicará la ley de Massachusetts de acuerdo con la Ley Federal de Arbitraje y los estatutos de limitaciones aplicables, y respetará las reclamaciones de privilegio reconocidas en la ley. El Proveedor no será responsable de los honorarios profesionales por los servicios del árbitro ni de ningún otro cargo de JAMS. Si alguna parte de esta disposición de arbitraje se considera inválida, inaplicable o ilegal, o entra en conflicto con las normas y procedimientos establecidos por JAMS, el resto de esta disposición de arbitraje seguirá en vigor y se interpretará de acuerdo con sus términos como si la disposición inválida, inaplicable, ilegal o conflictiva no estuviera contenida en este documento. Tras la presentación de una demanda de arbitraje, todas las partes de dicho arbitraje tendrán el derecho de descubrimiento, que se completará dentro de los 60 días siguientes a la presentación de la demanda de arbitraje, a menos que se prorrogue por acuerdo mutuo de las partes.
EL ARBITRAJE DE LAS DISPUTAS EN VIRTUD DEL PRESENTE DOCUMENTO SE LLEVARÁ A CABO A TÍTULO INDIVIDUAL, Y NO COMO DEMANDANTE O MIEMBRO DE UNA CLASE EN CUALQUIER PROCEDIMIENTO SUPUESTAMENTE COLECTIVO O REPRESENTATIVO. AL ACEPTAR EL ARBITRAJE DE DISPUTAS SEGÚN LO ESTABLECIDO EN EL PRESENTE DOCUMENTO, SE RENUNCIA AL DERECHO A UN JUICIO CON JURADO Y SE LIMITAN LOS DERECHOS DE APELACIÓN. AL UTILIZAR LOS SERVICIOS, EL PROVEEDOR ACEPTA QUE, EN LA MEDIDA EN QUE LO PERMITA LA LEGISLACIÓN APLICABLE (1) TODAS Y CADA UNA DE LAS DISPUTAS, RECLAMACIONES Y CAUSAS DE ACCIÓN QUE SURJAN DE O ESTÉN RELACIONADAS CON EXPORTA SE RESOLVERÁN INDIVIDUALMENTE A TRAVÉS DE UN ARBITRAJE VINCULANTE SEGÚN LO ESTABLECIDO ANTERIORMENTE, SIN RECURRIR A NINGUNA FORMA DE ACCIÓN COLECTIVA.
Las Condiciones del Proveedor se rigen por la legislación estadounidense y están sujetas a todas las leyes y reglamentos federales, estatales y locales aplicables. Todas las cuestiones y preguntas relativas a la construcción, validez, interpretación y aplicabilidad de estos términos, o los derechos y obligaciones en virtud de los mismos, en relación con Exporta o los Servicios, se regirán e interpretarán de acuerdo con las leyes de la Commonwealth de Massachusetts, sin dar efecto a las normas de conflicto de leyes de la misma, y cualquier asunto o procedimiento que no esté sujeto a arbitraje según lo establecido anteriormente y/o para entrar en cualquier juicio sobre un laudo arbitral, tendrá lugar exclusivamente en Boston, Massachusetts, EE.UU.
Exporta se reserva el derecho de investigar y perseguir las infracciones de estas Condiciones del Proveedor en la medida en que lo permita la ley. Exporta podrá involucrar y cooperar con las autoridades policiales en la persecución de los usuarios que violen estos Términos del Proveedor. Usted reconoce y acepta que Exporta no tiene ninguna obligación de supervisar su acceso o uso de los Servicios o Contenidos, o de revisar o editar cualquier Contenido, pero puede hacerlo, a su sola discreción, con el fin de operar los Servicios, para asegurar su cumplimiento con estos Términos del Proveedor, para investigar una queja o para cumplir con la ley aplicable o la orden o requisito de un tribunal, agencia administrativa u otro organismo gubernamental. Exporta se reserva el derecho, en cualquier momento y sin previo aviso, de eliminar o deshabilitar el acceso a cualquier Contenido que Exporta, a su sola discreción, considere que viola estos Términos del Proveedor o que es perjudicial para los Servicios. Exporta se reserva el derecho a cooperar plenamente con las fuerzas del orden, y a involucrar y compartir información con las fuerzas del orden, agencias gubernamentales u otros organismos de supervisión si Exporta sospecha que se está produciendo una actividad ilegal.
Si usted incumple cualquiera de estos Términos de Proveedor, Exporta podrá suspender temporalmente o cancelar permanentemente su Cuenta de Proveedor. Además, Exporta podrá modificar o rescindir las presentes Condiciones del Proveedor y/o las Condiciones Generales, a su entera discreción y sin necesidad de notificárselo previamente. Exporta se reserva el derecho de revocar su acceso y uso de los Servicios en cualquier momento. En el caso de que Exporta le revoque el acceso y el uso de los Servicios como consecuencia de su incumplimiento de las presentes Condiciones del Proveedor y/o de las Condiciones Generales, usted seguirá siendo responsable de todas las cantidades adeudadas en virtud del presente documento.
Usted puede terminar su relación con Exporta en cualquier momento contactando con el equipo de soporte de Exporta en wholesale@exporta.io o como se indique en el portal de su Cuenta de Proveedor. Exporta eliminará su Página de Perfil y cerrará su Cuenta de Proveedor una vez que usted haya realizado el pago final de todas las cantidades pendientes de pago.
1. Overview and Acceptance of Use
Welcome to Exporta Supplier! (“Exporta”) is a curated wholesale online marketplace connecting makers in Latin America with buyers, accessible through its websites (collectively, the “Site”) and mobile webapps (collectively, the “Application”) (together, the “Services”). Throughout these Terms of Service (“Terms”), the terms “Exporta”, “our”, “us”, and/or “we” refer to Exporta, a subsidiary of Exporta Technologies, Inc. The terms “you” and/or “your” refer to any visitor of the Site and/or the Application and any user of the Services, including any Member (as defined below). These Terms govern your access to and use of the Services and Collective Content (defined below), and constitute a binding legal agreement between you and Exporta.
Please read these Terms, our Privacy Policy, the Buyer Terms of Service, and Supplier Terms of Service, all of which are incorporated herein by reference and govern your access to and use of the Services. The Services are offered and available solely to users who are 18 or older. By using the Services, you represent and warrant that you are of legal age to form a binding contract with Exporta and meet the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Services. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that party to these Terms and, in such event, “you” and “your” will refer and apply to that party.
YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OR USING THE SERVICES (INCLUDING BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ONTO THE SERVICES), YOU AGREE TO BE BOUND BY THESE TERMS AND ALL OTHER TERMS AND POLICIES REFERENCED IN THESE TERMS. THIS APPLIES WHETHER OR NOT YOU HAVE REGISTERED ON OR THROUGH THE SERVICES. IF YOU DO NOT AGREE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES OR COLLECTIVE CONTENT.
THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE INDIVIDUAL DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU SHOULD THERE BE A DISPUTE. YOUR AGREEMENT TO THESE TERMS INDICATES YOUR EXPRESS ACKNOWLEDGEMENT AND AGREEMENT THAT YOU HAVE READ AND UNDERSTAND HOW THE ARBITRATION PROVISION SET FORTH IN SECTION 26 BELOW WORKS.
2. Modification
We reserve the right, at our sole discretion to modify, suspend, discontinue or terminate the Services or any content, feature or material we provide thereon, or to modify these Terms, at any time and without prior notice, and have no obligation to update any information thereon. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of the Services to users, including Members. You agree that it is your responsibility to monitor changes to our Services. If we modify these Terms we will post the modification on the Site or via the Application and/or provide you with notice of the modification. By continuing to access or use the Services thereafter, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.
3. Key Definitions
4. Account Registration
To access certain features of the Services and to post any Member Content thereon, you must register to create an account (“Account”) and become a Member. Exporta offers two types of Accounts. The first is a “Buyer Account” for buyers who purchase goods through the Services for the purpose of resale (“Buyers”). The second is a “Supplier Account” for sellers who offer to sell and/or sell their goods to Buyers through the Services (“Supplier”). Each type of Account gives access to different aspects of the Services.
You may register directly via the Site or Application. During the registration process, you will be required to provide certain information (depending on the type of Account), and you will establish a username and a password. You agree that all information you provide to register for an Account (and/or for any subsequent activity or interaction with Exporta and the Services), including through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information or information you provide, consistent with our Privacy Policy.
You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. We reserve the right to temporarily suspend or permanently terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password and you agree that you will not disclose it to any third party. You agree that you are solely responsible for any activities or actions under your Account, whether you authorized them or not. You will immediately notify us of any unauthorized use of your Account. We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
5. Account Levels
6. Ownership
The Services and Collective Content are each protected by copyright, trademark and other laws of the United States and foreign countries. You acknowledge and agree that the Services and Collective Content, excluding your specific Member Content, including all associated intellectual property rights, are the exclusive property of Exporta, its licensors and/or other providers of such material. Other than expressly stated herein, there are no implied licenses granted under these Terms. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Collective Content. Additionally, Exporta is the owner of pending, registered and/or unregistered trademarks, trade dress and trade name appearing on the Services, including the Exporta name and logo, and all related names, logos, product and service names, designs and slogans. You agree to not use such marks without Exporta’s prior written permission. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
7. License Granted by Exporta
8. License Granted by Member
We may, in our sole discretion, permit Members to post, upload, publish, submit or transmit Member Content to us. By providing or otherwise making Member Content available to Exporta on or through the Services, you hereby grant to Exporta a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such Member Content on, through or by means of the Services and/or any of Exporta’s advertising, marketing, publicity or other initiatives or events. Exporta does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any Member Content.
You acknowledge and agree that you are solely responsible for any and all Member Content that you make available through the Services. Accordingly, you represent and warrant that: (a) you either are the sole and exclusive owner of all such Member Content or you have all rights, licenses, consents and releases necessary to grant to Exporta the rights in such Member Content as contemplated under these Terms; and (b) neither the Member Content or any portion thereof nor your posting, uploading, publication, submission or transmittal of the Member Content or Exporta’s use of the Member Content (or any portion thereof) on, through or by means of the Services and/or third party platforms will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or contain libelous, misleading, or otherwise unlawful, abusive, harassing or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services, or result in the violation of any applicable law or regulation. You agree that you will not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any posts. You are solely responsible for any Member Content you make and its accuracy. Exporta takes no responsibility and assumes no liability for any Member Content posted by you or any third party, and you agree to indemnify Exporta per the terms of the Indemnification section herein.
9. Content from Social Media and Networking Sites
As a Supplier, you may link your social media accounts to your Supplier store (collectively, “Social Media Accounts”). You represent that you are entitled to grant Exporta access to, or otherwise make available, your Social Media Accounts and the content therein for the purposes described herein, without breach by you of any of the terms and conditions that govern your use of the applicable Social Media Account, and without obligating Exporta to pay any fees or making Exporta subject to any usage limitations imposed by such social media service providers. Depending on the Social Media Accounts you choose and subject to the privacy settings that you have set in such Social Media Accounts, personally identifiable information that you post to your Social Media Accounts will be available on and through your Supplier Account on the Services.
Please note that if a Social Media Account or associated service becomes unavailable for any reason, then the Social Media Account Content that was available from such Social Media Account will no longer be available on and through the Services. You have the ability to unlink your Supplier Account and your Social Media Accounts, at any time, by contacting Exporta. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE SOCIAL MEDIA SERVICE PROVIDERS ASSOCIATED WITH YOUR SOCIAL MEDIA ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH SOCIAL MEDIA SERVICE PROVIDERS. Exporta makes no effort to review any Social Media Account Content for any purpose, including for accuracy, legality or non-infringement and Exporta is not responsible for any Social Media Account Content. Exporta may, however, at any time and without prior notice, screen, remove, disable or block any Social Media Account Content that in Exporta’s sole judgment violates these Terms or is otherwise objectionable.
10. Feedback
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and agree that if you submit any Feedback to us (through any communication channel), you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
11. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site or user of the Services, or by anyone who may be informed of any of its contents.
The Services include content provided by third parties, including materials provided by other users, Members, bloggers and third party licensors. All statements and opinions expressed in these materials, and all articles and responses to questions and other Content, other than the Content provided by Exporta, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Exporta. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
12. Links to Third Party Websites
The Services may contain links to third-party websites or resources. You acknowledge and agree that Exporta is not responsible or liable for: (a) the availability or accuracy of such websites or resources; or (b) the Content, products or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Exporta of such websites or resources or the Content, products or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products, or services on or available from such websites or resources. Also, Apple Inc. (“Apple”) and Google, Inc. will be a third party beneficiary to these Terms if you access the Services using applications developed for Apple iOS or Android, respectively. These third party beneficiaries are not parties to these Terms and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these applications or devices is subject to terms set forth in their respective terms of service and privacy policies.
13. Notice Regarding Apple
This Section only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Exporta only, not with Apple, and Apple is not responsible for the Services or the content thereof. Apple has no obligation to furnish any maintenance and support services with respect to the Services. If the Services fails to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Services. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of the Services, including: (a) product liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; or (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Services and/or your possession and use of the Services infringe a third party’s intellectual property rights. You agree to comply with any applicable third party terms when using the Services. Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms.
14. Prohibited Uses
You agree not to do any of the following:
Exporta will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Exporta may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Exporta has no obligation to monitor your access to or use of the Services or Collective Content, or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, to investigate a complaint or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Exporta reserves the right, at any time and without prior notice, to remove or disable access to any Member Content or Collective Content that Exporta, in its sole discretion, considers to be in violation of these Terms or otherwise harmful to the Services. Exporta reserves the right to cooperate fully with law enforcement, and to involve and share information with law enforcement, governmental agencies or other oversight bodies if Exporta suspects illegal activity may be taking place.
15. Text Messages and Telephone Calls
Exporta, and those acting on Exporta’s behalf, may contact you by telephone or text message (including through use of an automatic telephone dialing system) at the phone numbers you have provided to us. These messages may include operational messages about your use of the Service. You understand that you are not required to consent to communications as a condition of purchasing any property, goods or services. You may opt out of receiving telephone calls or text messages from us at any time, either by texting the word “STOP” in response to a text message received from us using the mobile device that is receiving the messages. You may continue to receive text messages for a short period while Exporta processes your request, and you may also receive text messages confirming the receipt of your opt-out request. Opting out of receiving operational text messages may impact the functionality of the Services. Standard data and message rates may apply whenever you send or receive such messages, as specified by your carrier.
16. Procedure for Claiming Copyright Infringement – DMCA Notice
Exporta respects copyright law and expects its users to do the same. It is Exporta’s policy to terminate, in appropriate circumstances, Members or other account holders who infringe or are believed to be infringing the rights of copyright holders. Click here for Exporta’s Copyright Dispute Policy.
17. Information We Collect About You
All information we collect about you when you apply for an account or use or visit the Services is subject to our Privacy Policy. By using the Services, you consent to the terms and conditions of the Privacy Policy and all actions taken by us in accordance with it.
18. Termination and Account Cancellation
If you breach any of these Terms, Exporta will have the right to suspend or disable your Account or terminate these Terms, in its sole discretion and without prior notice to you. Exporta reserves the right to revoke your access to and use of the Services and Collective Content at any time, with or without cause. In the event Exporta terminates these Terms for your breach, you will remain liable for all amounts due hereunder. You may cancel your Account at any time by sending an email to support@Exporta.com.
19. Disclaimers
THE SERVICES AND COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, EXPORTA EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. EXPORTA MAKES NO WARRANTY THAT THE SERVICES OR COLLECTIVE CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE OR ERROR-FREE BASIS. Exporta MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR COLLECTIVE CONTENT PURCHASED OR OBTAINED THROUGH THE SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM EXPORTA OR THROUGH THE SERVICES OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT EXPORTA DOES NOT SCREEN OR INQUIRE INTO THE BACKGROUND OF ANY USERS OF THE SERVICES, NOR DOES Exporta MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICES. Exporta MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SERVICES OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE SERVICES. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON.
20. Indemnity
You agree to defend, indemnify, and hold Exporta, and its parent, subsidiaries, affiliates, partners, successors, and assigns, and each of their owners, members, officers, directors, employees, agents, representatives, contractors, subcontractors, licensors, service providers and third party content providers, harmless from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal and accounting fees) made by any third party due to or arising out of your violation of these Terms, and/or any law or the rights of a third party, and/or your use of the Services, including your Member Content.
21. LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES AND COLLECTIVE CONTENT REMAINS WITH YOU. NEITHER Exporta NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE, SERVICES, APPLICATION OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR COLLECTIVE CONTENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Exporta HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL ’EXPORTA’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR COLLECTIVE CONTENT EXCEED US$100. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN EXPORTA AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
22. Controlling Law and Jurisdiction
These Terms and any action related thereto will be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of laws provisions. The exclusive jurisdiction and venue of any action or court proceeding permitted under these Terms will be the state and federal courts located in the city of Boston, Massachusetts, USA and each of the parties hereto waives any objection to jurisdiction and venue in such courts.
23. Export Control
You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that neither the Application nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
24. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without Exporta’s prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and of no effect. Exporta may assign or transfer these Terms in its sole discretion without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
25. Notices
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (a) by Exporta via email (in each case to the primary account email address that you provide); (b) by posting to the Site; or (c) via the Application. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.
26. DISPUTE RESOLUTION – ARBITRATION
PLEASE READ THIS ARBITRATION PROVISION CAREFULLY BECAUSE IT AFFECTS YOUR RIGHTS.
You and Exporta agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to: (a) bring an individual action in small claims court; (b) the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights; (c) pursue an enforcement action through the applicable federal, state or local agency if that action is available; and (d) seek injunctive relief in a court of law in aid of arbitration. YOU ACKNOWLEDGE AND AGREE THAT YOU AND EXPORTA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and Exporta otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of these Terms.
Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. The parties agree that the Federal Arbitration Act applies and will govern the interpretation and enforcement of this Arbitration Agreement.
Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an experienced (15+ years practicing) attorney licensed to practice law in the state of California.
Arbitration Location and Procedure. Unless you and Exporta otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed US$10,000, then the arbitration will be conducted solely on the basis of documents you and Exporta submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds US$10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent, to the extent permitted by law, with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. If applicable arbitration rules or laws require us to pay a greater portion or all of such fees and costs in order for this Dispute Resolution provision to be enforceable, then we will have the right to elect to pay the fees and costs and proceed to arbitration.
Changes. Notwithstanding the provisions of the “Modification” section above, if Exporta changes this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to support@Exporta.com) within 30 days of the date such change became effective, as indicated in the “Last Updated Date” above or in the date of Exporta’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Exporta in accordance with the arbitration provisions of this “Dispute Resolution” section (however entitled) as of the date you first accepted these Terms or accepted any subsequent changes to these Terms.
27. Entire Agreement
These Terms constitute the entire and exclusive understanding and agreement between Exporta and you regarding the Services and Collective Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Exporta and you regarding the Services and Collective Content.
28. Miscellaneous
The failure by Exporta to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Exporta. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. Throughout these Terms, the word “include” or “including” means “including, but not limited to”. Provisions that by their nature are intended to survive the termination of these Terms or your use of the Services will survive.
29. Contact Us
If you have any questions about these Terms, please contact Exporta at hola@exporta.io.
Exporta understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Remember that your use of Exporta’s Services is subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
What does this Privacy Policy cover?
This Privacy Policy applies to wholesale.exporta.com, supplier.exporta.com and all other websites, applications, products, services, and other offerings (collectively, the “Services”) owned and operated by Exporta Technologies, Inc. and our affiliates and subsidiaries. This Policy covers our treatment of the personal information we gather through use of our Services.
What Information does Exporta Collect?
We collect information about your use of our Services, including purchase history and items that you show interest in. We also gather various types of personal information, as explained in more detail below.
We use this information internally in connection with our Services, including to: personalize, provide, and improve our Services; allow you to set up a user account and profile; contact you and allow other users to contact you; enable fulfillment of requests for certain products and services; and analyze how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.
Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, if you create an account or place an order with us, we may collect personal information such as:
Buyers:
When you register as a Buyer with Exporta, we will collect your first and last name, email address, phone number, business address, store name, store address, years you have been in business, and projected sales figures. If you place an order to purchase goods from Suppliers through Exporta, we will also collect information to facilitate that order, such as your shipping address, Tax Identification Number, and payment information. In some cases, we may request additional information to validate your business, such as photos of your store or your social media profiles. In some cases, we may request information such as your Social Security number or financial or lease records to establish your account limits. If you register as a Buyer with our marketplace, we will collect (or confirm, if previously provided to Exporta) your first and last name, email address, store name, store type, store address, phone number, store owner biography and photo, store photo, shipping and delivery rates and speeds, social media profile information, Tax Identification Number, Reseller ID, and your bank account information so we can pay you.
Suppliers (Sellers):
When you register as a Supplier with Exporta, we will collect your first and last name, supplier name, website, address, phone number, and information about your supplier such as the primary category of products you provide, number of stores you have, the countries you operate in, and your social media profiles. If you are accepted as a Supplier for Exporta, we may ask for additional information to build out your profile such as your profile photo, wholesale pricing and order requirements, and years you have been established. When you receive an order through Exporta, we will collect information to facilitate that order, such as your Tax Identification Number, tax class, and bank account information so we can pay you. Optionally, you may choose to provide information about your existing retail customers to refer to Exporta, such as their name, store name, and email address.
Consumers:
If you create an account or place an order through our marketplace, we will collect your first and last name, email address, phone number, shipping address, and payment information.
Communication with Us
We collect personal information from you when you communicate with us, for example when you request information about our services, contact our Support team, apply for a job, or register for our newsletter.
Surveys, Sweepstakes, and Contests
We may ask you to participate in optional surveys, where you may be asked to provide personal information. Additionally, we may conduct sweepstakes or contests where you may be asked to provide personal information. This information may be used to contact you about the sweepstakes or contest, and for other promotional and marketing purposes, as permitted by law. Additionally, note that some jurisdictions require us to publicly share information about sweepstakes and contest winners.
Forums and Social Media
Our Services may provide forums, blogs, social media pages, or other channels where individuals may review purchases, talk about their experience using our Services, or “like” or “share” content to social media. Content provided in these channels is public and not subject to the privacy protections laid out in this Privacy Policy.
Information Collected Automatically
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. Additionally, we, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies to collect information automatically through our Services. These technologies are small data files that we transfer to your browser or device that allows us to provide and enhance our Services. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of these technologies, but this may prevent you from taking advantage of some of our features.
Analytics
We may use analytics service providers, including Google Analytics, to collect information regarding visitors to our Services, such as their behavior on our Services or information about their demographic. For more information about Google Analytics, see https://www.google.com/policies/privacy/partners/. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
Do-Not-Track
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, we do not respond to nor honor Do-Not-Track signals from web browsers.
Information Collected from Third Parties
We may collect information about you through a referral program, such as when a Exporta Buyer or Supplier refers one of their existing customers or partners to Exporta. If you have been referred to Exporta but wish to opt out of emails from us, please contact us as explained below. If you access our Services through a third party or social networking site, we may collect information about you from that third-party application if that information has been made public via your privacy settings with that third party. For example, if you register for Exporta with Facebook, we may collect your name, profile ID, location, gender, profile picture, and list of your friends. We may receive information about you from other sources, including to supplement the information we have collected about you. With your explicit consent, Exporta uses Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using our Services, you grant Exporta and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.
How Does Exporta Use the Personal Information It Collects?
We use the information we collect about you for various business purposes as described below.
Provide, Personalize, and Improve our Services
Protect You and Our Services and Comply with the Law
De-Identified and Aggregated Information
We may use personal information to create de-identified, aggregated information such as: information about demographics, de-identified location information, information about devices used to access our Services, and de-identified, aggregate information on transactions on our Services that help our users understand and optimize sales.
Automatic Collection Technologies
Our use of automatic collection technologies such as cookies, pixel tags, and local storage objects fall into the following general categories:
Third-Party Websites
We may offer links to third-party websites or Services, which are not controlled by us and not subject to the protections laid out in this Privacy Policy. We do not endorse nor approve any third-party website and we encourage our users to read the Privacy Policy of each service they interact with.
Cross-Device Tracking
Your browsing activity may be tracked across different devices or Exporta Services. For instance, we may match your activity on our website using your mobile device with your browsing activity on your laptop. To do this, we may match information such as your browsing patterns, geolocation, and device identifiers where it appears to be related to the same user.
APIs and SDKs
We may use third-party APIs and software development kits (“SDKs”), which may allow third parties to collect personal information about you for various purposes, such as to conduct analytics, verify your business when you register with Exporta as a Buyer or Supplier, provide customized content, or otherwise streamline the Services. For more information about our use of APIs and SDKs, contact us as described below.
Will Exporta Share Any of the Personal Information It Receives?
We do not rent nor sell your personal information in personally identifiable form to anyone, except as expressly provided below. We have not sold personal information for valuable consideration in the last 12 months. For a list of categories of personal information we have shared with third parties for a business purpose in the last 12 months, click here. We may share your personal information with third parties as described in this section:
When You Request That We Share Your Information: We may offer Services, features, or promotions that involve sharing your information with a third party or with other Exporta users. If you request or agree to have your information shared with a third party as part of a feature or Service, we will share that information at your request.
De-Identified Information: We may provide de-identified or aggregate information to our partners, including usage information to help our partners understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. Before we share this information, we take reasonable efforts aligned with industry best practices to ensure that this information cannot identify you.
Advertising: We allow advertisers and/or merchant partners (“Advertisers”) to choose the demographic information of users who will see their advertisements and/or promotional offers. You agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in San Francisco to show you ads or offers for San Francisco businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.
Affiliates: We may share your information with our affiliated companies.
Service Providers: We employ service providers to perform tasks on our behalf, and we need to share your information with them in order to provide products or services to you; for example, we may use a payment processing company to receive and process any credit card transactions for us. Unless we tell you differently (or unless stated otherwise in a third-party Privacy Policy referred to below), our service providers do not have any right to use the personal information we share with them beyond what is necessary to assist us.
We currently use the following third-party services, and by using our Services, you agree to be bound by the applicable privacy policies for such third-party services:
User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the personal information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any personal information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.
Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.
International Data Transfers: You agree that all information processed by us may be transferred, processed and stored anywhere in the world, including but not limited to the United States or other countries which may have data protection laws that are different from the laws where you reside or do business. We have taken reasonable safeguards to require that your personal information will remain protected, and we require our third-party service providers to provide appropriate safeguards as well.
Children’s Information
As noted in the Terms of Use, we do not knowingly collect nor solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us as described below.
Is Personal Information About Me Secure?
You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Are My Privacy Rights and Choices?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
Opting Out of Communications: If you no longer wish to receive communications from us, click the unsubscribe link at the bottom of the email or follow opt-out instructions provided in other communication channels. Note you may still receive transactional emails from us.
Opting Out of Cookies and Advertising: You may stop or restrict the placement of cookies on your device or remove them as your browser or device permits. Visit www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu, www.youradchoices.ca/choices, and www.aboutads.info/choices/ to learn more about the choices available to opt out of cookies and advertising.
Updating Your Account Information: Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
The information you can view, update, and delete may change as the Services change.
If you have any questions about viewing or updating information we have on file about you, please contact us as described below.
You may also have privacy rights including:
If you would like to exercise any of these rights, please contact us as described below. We will process your request in the time and manner required by law. To protect your privacy, we may take steps to verify your identity before fulfilling your request.
Data Retention
We store personal information for as long as you use our Services or as may be necessary to fulfill the purposes for which the information was collected, provide our Services, resolve disputes or establish legal defenses, enforce our Terms or other agreements, engage in audits, protect our Services, prevent fraud, comply with the law, or for legitimate business purposes.
Security
We take steps to treat your information securely and make sure it is treated in accordance with this Privacy Policy. No system is 100% secure, and we cannot ensure nor warrant the security of any information you provide us.
Will Exporta Change this Privacy Policy?
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to material changes by placing a notice on the homepage of our website, by sending you an email, and/or by some other means.
By using the Services after any changes to the Privacy Policy have been posted, you agree to the new Privacy Policy.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please contact us at hola@exporta.io.
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